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Overview

Our refund and return policy lasts for 30 days if 30 days have passed since your purchase. We cannot offer full refunds or exchanges.

to have the right to return the product Your item must be unused and in the same condition as you received it. Must be in the original packaging.

Many types of merchandise are exempt from return. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We do not accept personal or hygiene products, hazardous materials, or flammable liquids or gases.

Additional items that cannot be returned:

  • gift card
  • Downloadable software products
  • personal care and health

to complete your return. We need a receipt or proof of purchase.

Please do not return the product to the manufacturer.

There are some situations where only partial refunds are given:

  • The book has obvious signs of use.
  • An open CD, DVD, VHS, software, video game, cassette, or vinyl record.
  • Any item that is not in its original condition damaged or missing parts for reasons not caused by our error
  • Any items returned after more than 30 days of delivery.

Refunds

Once your return has been received and inspected. We’ll send you an email notifying you that we’ve received your returned item. We will notify you of the authorization or refusal of your refund.

If you are approved Your refund will be processed. And the credit will be automatically applied to your credit card or your original payment method. within one day

Late or missing refunds

If you haven’t received your refund yet Check your bank account again first.

Then contact your credit card company. It may take some time for your refund to be officially posted.

Next, contact your bank. There is usually a processing time before a refund is posted.

If you’ve done all of this and still haven’t received your refund. Please contact us at {email address}.

Sale items

Refunds can be made for regular priced items only. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you want to exchange for the same item Email us {email address} and send your item to: {physical address}.

Gifts

If an item was marked as a gift when purchased and delivered directly to you You will receive gift credit for the value of your return. Upon receipt of the returned product The gift card will be mailed to you.

If the item was not marked as a gift when purchased Or the gift giver has an order delivered to himself to give to you later. We will send the refund to the gift giver. and they will know about your return.

Shipping returns

To return the product Products should be mailed to: {physical address}.

You will be responsible for paying your own shipping costs for your return. Shipping costs are non-refundable. If you get a refund The return cost will be deducted from your refund.

It depends on where you live. The time it may take for products exchanged for your access may vary.

If you return an item that is more expensive You might consider using a trackable delivery service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need help?

Contact us at{email} For questions about refunds and returns